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RETURNS

Return Policy

We carefully inspect all of our items before shipping.  All Sales are Final on Accessories, Body Suits, Lingerie, Swimwear, ALL SALE and Consignment Items. No Returns. No Exchanges. No Exceptions. SALE ITEMS INCLUDE Online Exclusives, Markdowns, Promotional and Sale Purchases. All purchases where a promotional/sale code is entered is deemed Final Sale.  

WE DO NOT CANCEL ORDERS and issue refunds.  If you cancel an order before it has shipped you will be issued a store credit on the items that are eligible for return.  Non returnable items will not be permitted to be cancelled. 

Clothing garments and shoes may be returned within 7 days of receipt for a store credit to apply towards a new purchase, No REFUNDS.  Store credits do not expire, they are valid until you use them. Garments must be unworn with tags attached.  ALL returns require a return authorization number.  Please email us at, orders@tresorcacheboutique.com with your order number and the product(s) you would like to return.  A return authorization number and return instructions will be emailed back to you. The return authorization number is only valid for 7 days. If we receive your return beyond the 7 days it will not be accepted. ALL returns without a return authorization number will be refused. 

RMA Credit Codes ARE NOT combinable with any other purchasing/promotional codes.  RMA Codes are assigned per order and are not combinable.

WE DO NOT OFFER EXCHANGES...For all returns we will issue a store credit only to apply towards another purchase.

AFTERPAY CUSTOMERS...If you use AfterPay as your payment method your account will continued to be drafted until your 4 Installments are complete with AfterPay.  A store credit will be issued when your return is received back to us to apply towards a new purchase.

Customers are responsible for shipping cost for product(s).  If we find any defects on the merchandise and/or there are signs of wear we reserve the right to not accept your return. 

Items refused at shipping and/or returned without a RMA will access a 25% restocking fee along with shipping cost of the order.

Please feel free to contact us with any questions.

Thank you for your business!

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